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Resource hub

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PDFManualsUser ProfilesWhat each role —owner, guest, installer— can do and how to share control of an enclosure.Administration1 Jun 2024 PDFManualsFrequently Asked QuestionsThe most repeated questions from app users, answered in a single document.Administration1 Jun 2024

VideosUser ProfilesAdministration

VideosFrequently Asked QuestionsAdministration PDFCardsUser ProfilesOne-page summary of roles and their permissions.Administration1 Jun 2024 PDFCardsFAQ: DeviceAdministration1 Jun 2024 PDFCardsFAQ: Connectivity and pairingAdministration1 Jun 2024

PDFCardsFAQ: Motor typesAdministration1 Jun 2024

PDFManualsHow to extend my coverageRepeaters, router placement and tips so the signal reaches distant enclosures.Connectivity1 May 2024

PDFManualsMulti-WiFi / complementary WiFiSet up a second network so the device never loses connection.Connectivity1 Sept 2026

PDFManualsShare a Wi-Fi network from AndroidConnectivity1 Sept 2026

PDFManualsUnavailableCreate a Wi-Fi network — Movistar / O2Document announced on the original portal whose link is broken. Pending re-publication.Connectivity

VideosMulti-WiFi / complementary WiFiConnectivity117

VideosCONNECT-1Connect-1 — Edit menuRename, reorder and group your enclosures from the app.App

PDFManualsHard Reset · Device buttonsWhat each physical button does and how to restore the device to factory settings.Devices1 May 2024

PDFManualsSoftware ResetDevices1 Jun 2024

PDFManualsC-PULSARC-PULSAR — Feature documentationDevices1 Sept 2026

PDFManualsC-WALLC-WALL — Feature documentationDevices1 Sept 2026

PDFManualsCONNECT-1CONNECT-1 — Feature documentationDevices1 Sept 2026

PDFManualsCONNECT-2CONNECT-2 — Feature documentationReference manual for the second-generation controller.Devices1 Sept 2026

PDFManualsCONNECT EVOCONNECT EVO — Feature documentationDevices1 Sept 2026

PDFManualsRemoteWiToothRemoteWiTooth — Feature documentationDevices1 Sept 2026

VideosCONNECT-1Connect-1 — Hard Reset and device buttonsDevices

VideosConnect — Software ResetDevices

PDFCardsCONNECT-1Device Hard Reset — ButtonsDevices1 Jun 2024

PDFManualsAlexa — Linking with MySmartWindowLink your account and control enclosures with your voice in minutes.Ecosystems1 Sept 2025

PDFManualsAlexa — Raise the blind at a set morning timeEcosystems1 May 2024

PDFManualsGoogle Home — Lower the blinds at duskEcosystems1 May 2024

PDFManualsGoogle Home — Raise the blinds at 8:00Ecosystems1 May 2024

PDFManualsIFTTT — Integration and scheduled tasksEcosystems1 May 2024

PDFManualsWhat is IFTTT?Ecosystems1 May 2024

PDFManualsAidoo SkillsEcosystems1 Apr 2026

VideosAlexa — Link accountEcosystems

VideosAlexa — Raise the blind at a set morning timeEcosystems

VideosGoogle Home — Lower the blinds at duskEcosystems

VideosGoogle Home — Raise the blinds at 8:00Ecosystems

VideosGoogle Home — Link accountEcosystems

VideosIFTTT — What is IFTTT?Ecosystems

VideosConnect — Blind serviceEcosystems

PDFManualsCONNECT-1CONNECT-1 — How to install the deviceInstallation1 Jun 2024

PDFManualsCONNECT-2CONNECT-2 — How to install the deviceWiring, motor connection and first steps, with illustrations.Installation1 Jun 2024

PDFManualsSensor RC-33Opening sensor installationInstallation1 May 2024

PDFManualsC-PULSARC-PULSAR — Device installationInstallation1 Jun 2026

PDFManualsRTX box manufacturingGuide for manufacturers: assembling the compatible RTX box.Installation1 Jul 2026

PDFManualsC-WALLC-WALL — Device installationInstallation1 Apr 2026

PDFManualsCONNECT EVOCONNECT EVO — Device installationInstallation1 Jul 2026

VideosCONNECT-1CONNECT-1 — How to install the deviceInstallation

VideosCONNECT-2CONNECT-2 — How to install the deviceInstallation

VideosSensor RC-33Opening sensor installationInstallation

VideosMotorising a windowInstallation

VideosC-WALLC-WALL — How to installInstallation

VideosRouter configuration2.4 GHz band, network separation and the settings that prevent most issues.Support

VideosTroubleshooting — PairingSupport

VideosIntegrate with a siren alarmSecurity

PDFManualsPoint-to-point pairingThe standard method to pair one device with one enclosure.Pairing1 May 2024

PDFManualsMulti-pairingControl several enclosures at once from a single control or button.Pairing1 Jun 2024

PDFManualsC-WALLC-WALL — Multi-pairingPairing1 Sept 2025

VideosPoint-to-point pairingPairing

VideosMulti-pairingPairing

VideosC-WALLC-WALL pairingPairing

PDFCardsPoint-to-point pairingPairing1 Sept 2025

PDFCardsC-WALLC-WALL pairingPairing1 Aug 2025

PDFCardsMulti-pairingPairing1 Sept 2025

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PDFManualsUser ProfilesWhat each role —owner, guest, installer— can do and how to share control of an enclosure.Administration1 Jun 2024

VideosUser ProfilesAdministration PDFManualsHow to extend my coverageRepeaters, router placement and tips so the signal reaches distant enclosures.Connectivity1 May 2024

VideosCONNECT-1Connect-1 — Edit menuRename, reorder and group your enclosures from the app.App PDFManualsCONNECT-2CONNECT-2 — Feature documentationReference manual for the second-generation controller.Devices1 Sept 2026 PDFManualsAlexa — Linking with MySmartWindowLink your account and control enclosures with your voice in minutes.Ecosystems1 Sept 2025

VideosAlexa — Link accountEcosystems PDFManualsCONNECT-2CONNECT-2 — How to install the deviceWiring, motor connection and first steps, with illustrations.Installation1 Jun 2024

VideosCONNECT-2CONNECT-2 — How to install the deviceInstallation

VideosRouter configuration2.4 GHz band, network separation and the settings that prevent most issues.Support PDFManualsPoint-to-point pairingThe standard method to pair one device with one enclosure.Pairing1 May 2024

VideosPoint-to-point pairingPairing PDFManualsFrequently Asked QuestionsThe most repeated questions from app users, answered in a single document.Administration1 Jun 2024

VideosFrequently Asked QuestionsAdministration PDFCardsUser ProfilesOne-page summary of roles and their permissions.Administration1 Jun 2024 PDFCardsFAQ: DeviceAdministration1 Jun 2024 PDFCardsFAQ: Connectivity and pairingAdministration1 Jun 2024 PDFCardsFAQ: Motor typesAdministration1 Jun 2024 PDFManualsMulti-WiFi / complementary WiFiSet up a second network so the device never loses connection.Connectivity1 Sept 2026 PDFManualsShare a Wi-Fi network from AndroidConnectivity1 Sept 2026 PDFManualsUnavailableCreate a Wi-Fi network — Movistar / O2Document announced on the original portal whose link is broken. Pending re-publication.Connectivity

VideosMulti-WiFi / complementary WiFiConnectivity117 PDFManualsHard Reset · Device buttonsWhat each physical button does and how to restore the device to factory settings.Devices1 May 2024 PDFManualsSoftware ResetDevices1 Jun 2024 PDFManualsC-PULSARC-PULSAR — Feature documentationDevices1 Sept 2026 PDFManualsC-WALLC-WALL — Feature documentationDevices1 Sept 2026 PDFManualsCONNECT-1CONNECT-1 — Feature documentationDevices1 Sept 2026 PDFManualsCONNECT EVOCONNECT EVO — Feature documentationDevices1 Sept 2026 PDFManualsRemoteWiToothRemoteWiTooth — Feature documentationDevices1 Sept 2026

VideosCONNECT-1Connect-1 — Hard Reset and device buttonsDevices

VideosConnect — Software ResetDevices PDFCardsCONNECT-1Device Hard Reset — ButtonsDevices1 Jun 2024 PDFManualsAlexa — Raise the blind at a set morning timeEcosystems1 May 2024 PDFManualsGoogle Home — Lower the blinds at duskEcosystems1 May 2024 PDFManualsGoogle Home — Raise the blinds at 8:00Ecosystems1 May 2024 PDFManualsIFTTT — Integration and scheduled tasksEcosystems1 May 2024 PDFManualsWhat is IFTTT?Ecosystems1 May 2024 PDFManualsAidoo SkillsEcosystems1 Apr 2026

VideosAlexa — Raise the blind at a set morning timeEcosystems

VideosGoogle Home — Lower the blinds at duskEcosystems

VideosGoogle Home — Raise the blinds at 8:00Ecosystems

VideosGoogle Home — Link accountEcosystems

VideosIFTTT — What is IFTTT?Ecosystems

VideosConnect — Blind serviceEcosystems PDFManualsCONNECT-1CONNECT-1 — How to install the deviceInstallation1 Jun 2024 PDFManualsSensor RC-33Opening sensor installationInstallation1 May 2024 PDFManualsC-PULSARC-PULSAR — Device installationInstallation1 Jun 2026 PDFManualsRTX box manufacturingGuide for manufacturers: assembling the compatible RTX box.Installation1 Jul 2026 PDFManualsC-WALLC-WALL — Device installationInstallation1 Apr 2026 PDFManualsCONNECT EVOCONNECT EVO — Device installationInstallation1 Jul 2026

VideosCONNECT-1CONNECT-1 — How to install the deviceInstallation

VideosSensor RC-33Opening sensor installationInstallation

VideosMotorising a windowInstallation

VideosC-WALLC-WALL — How to installInstallation

VideosTroubleshooting — PairingSupport

VideosIntegrate with a siren alarmSecurity PDFManualsMulti-pairingControl several enclosures at once from a single control or button.Pairing1 Jun 2024 PDFManualsC-WALLC-WALL — Multi-pairingPairing1 Sept 2025

VideosMulti-pairingPairing

VideosC-WALLC-WALL pairingPairing PDFCardsPoint-to-point pairingPairing1 Sept 2025 PDFCardsC-WALLC-WALL pairingPairing1 Aug 2025 PDFCardsMulti-pairingPairing1 Sept 2025

Resource hub · MySmartWindow