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Support

We provide technical support to prevent issues and keep the technology running properly.

Quick answers

Frequently asked questions

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  • The devices work on the 2.4 GHz band. If your router broadcasts 2.4 and 5 GHz under the same network name, split them temporarily or create a dedicated 2.4 GHz network for pairing.

Why IoT Fenster

Engineering you notice every day

Warranty

We design quality devices, built to last and requiring barely any maintenance.

Usability

Our enclosure engineering is designed to make life easier for manufacturers and end users alike.

Support

We provide technical support to prevent issues and keep the technology running properly.

Support · MySmartWindow