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PDFManualsUser ProfilesWhat each role —owner, guest, installer— can do and how to share control of an enclosure.Administration1 Jun 2024 PDFManualsFrequently Asked QuestionsThe most repeated questions from app users, answered in a single document.Administration1 Jun 2024

VideosUser ProfilesAdministration

VideosFrequently Asked QuestionsAdministration PDFCardsUser ProfilesOne-page summary of roles and their permissions.Administration1 Jun 2024 PDFCardsFAQ: DeviceAdministration1 Jun 2024 PDFCardsFAQ: Connectivity and pairingAdministration1 Jun 2024

PDFCardsFAQ: Motor typesAdministration1 Jun 2024

PDFManualsHow to extend my coverageRepeaters, router placement and tips so the signal reaches distant enclosures.Connectivity1 May 2024

PDFManualsMulti-WiFi / complementary WiFiSet up a second network so the device never loses connection.Connectivity1 Sept 2026

PDFManualsShare a Wi-Fi network from AndroidConnectivity1 Sept 2026

PDFManualsUnavailableCreate a Wi-Fi network — Movistar / O2Document announced on the original portal whose link is broken. Pending re-publication.Connectivity

VideosMulti-WiFi / complementary WiFiConnectivity117

VideosCONNECT-1Connect-1 — Edit menuRename, reorder and group your enclosures from the app.App

PDFManualsHard Reset · Device buttonsWhat each physical button does and how to restore the device to factory settings.Devices1 May 2024

PDFManualsSoftware ResetDevices1 Jun 2024

PDFManualsC-PULSARC-PULSAR — Feature documentationDevices1 Sept 2026

PDFManualsC-WALLC-WALL — Feature documentationDevices1 Sept 2026

PDFManualsCONNECT-1CONNECT-1 — Feature documentationDevices1 Sept 2026

PDFManualsCONNECT-2CONNECT-2 — Feature documentationReference manual for the second-generation controller.Devices1 Sept 2026

PDFManualsCONNECT EVOCONNECT EVO — Feature documentationDevices1 Sept 2026

PDFManualsRemoteWiToothRemoteWiTooth — Feature documentationDevices1 Sept 2026

VideosCONNECT-1Connect-1 — Hard Reset and device buttonsDevices

VideosConnect — Software ResetDevices

PDFCardsCONNECT-1Device Hard Reset — ButtonsDevices1 Jun 2024

PDFManualsAlexa — Linking with MySmartWindowLink your account and control enclosures with your voice in minutes.Ecosystems1 Sept 2025

PDFManualsAlexa — Raise the blind at a set morning timeEcosystems1 May 2024

PDFManualsGoogle Home — Lower the blinds at duskEcosystems1 May 2024

PDFManualsGoogle Home — Raise the blinds at 8:00Ecosystems1 May 2024

PDFManualsIFTTT — Integration and scheduled tasksEcosystems1 May 2024

PDFManualsWhat is IFTTT?Ecosystems1 May 2024

PDFManualsAidoo SkillsEcosystems1 Apr 2026

VideosAlexa — Link accountEcosystems

VideosAlexa — Raise the blind at a set morning timeEcosystems

VideosGoogle Home — Lower the blinds at duskEcosystems

VideosGoogle Home — Raise the blinds at 8:00Ecosystems

VideosGoogle Home — Link accountEcosystems

VideosIFTTT — What is IFTTT?Ecosystems

VideosConnect — Blind serviceEcosystems

PDFManualsCONNECT-1CONNECT-1 — How to install the deviceInstallation1 Jun 2024

PDFManualsCONNECT-2CONNECT-2 — How to install the deviceWiring, motor connection and first steps, with illustrations.Installation1 Jun 2024

PDFManualsSensor RC-33Opening sensor installationInstallation1 May 2024

PDFManualsC-PULSARC-PULSAR — Device installationInstallation1 Jun 2026

PDFManualsRTX box manufacturingGuide for manufacturers: assembling the compatible RTX box.Installation1 Jul 2026

PDFManualsC-WALLC-WALL — Device installationInstallation1 Apr 2026

PDFManualsCONNECT EVOCONNECT EVO — Device installationInstallation1 Jul 2026

VideosCONNECT-1CONNECT-1 — How to install the deviceInstallation

VideosCONNECT-2CONNECT-2 — How to install the deviceInstallation

VideosSensor RC-33Opening sensor installationInstallation

VideosMotorising a windowInstallation

VideosC-WALLC-WALL — How to installInstallation

VideosRouter configuration2.4 GHz band, network separation and the settings that prevent most issues.Support

VideosTroubleshooting — PairingSupport

VideosIntegrate with a siren alarmSecurity

PDFManualsPoint-to-point pairingThe standard method to pair one device with one enclosure.Pairing1 May 2024

PDFManualsMulti-pairingControl several enclosures at once from a single control or button.Pairing1 Jun 2024

PDFManualsC-WALLC-WALL — Multi-pairingPairing1 Sept 2025

VideosPoint-to-point pairingPairing

VideosMulti-pairingPairing

VideosC-WALLC-WALL pairingPairing

PDFCardsPoint-to-point pairingPairing1 Sept 2025

PDFCardsC-WALLC-WALL pairingPairing1 Aug 2025

PDFCardsMulti-pairingPairing1 Sept 2025

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Videos

VideosUser ProfilesAdministration

VideosCONNECT-1Connect-1 — Edit menuRename, reorder and group your enclosures from the app.App

VideosAlexa — Link accountEcosystems

VideosCONNECT-2CONNECT-2 — How to install the deviceInstallation

VideosRouter configuration2.4 GHz band, network separation and the settings that prevent most issues.Support

VideosPoint-to-point pairingPairing

VideosFrequently Asked QuestionsAdministration

VideosMulti-WiFi / complementary WiFiConnectivity117

VideosCONNECT-1Connect-1 — Hard Reset and device buttonsDevices

VideosConnect — Software ResetDevices

VideosAlexa — Raise the blind at a set morning timeEcosystems

VideosGoogle Home — Lower the blinds at duskEcosystems

VideosGoogle Home — Raise the blinds at 8:00Ecosystems

VideosGoogle Home — Link accountEcosystems

VideosIFTTT — What is IFTTT?Ecosystems

VideosConnect — Blind serviceEcosystems

VideosCONNECT-1CONNECT-1 — How to install the deviceInstallation

VideosSensor RC-33Opening sensor installationInstallation

VideosMotorising a windowInstallation

VideosC-WALLC-WALL — How to installInstallation

VideosTroubleshooting — PairingSupport

VideosIntegrate with a siren alarmSecurity

VideosMulti-pairingPairing

VideosC-WALLC-WALL pairingPairing

Resource hub · MySmartWindow