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Connectivity2 Sept 20265 min read
Multi-WiFi: stop the far-end blind from dropping off
The number one cause of issues is not the device: it is coverage. Here is how to set up a complementary network.
When an enclosure drops intermittently, it is almost always about signal, not hardware.
The complementary WiFi feature lets you store a second network on the device. If the main one fails or is too far, the Connect switches over without intervention.
The resource hub has the full manual, the walkthrough video and the coverage extension guide. One important note: the devices work on the 2.4 GHz band, so it is worth checking that the router is not forcing 5 GHz on the same SSID.